Performance and other general problems

This section describes what to do when you experience one of the following general problems:

• A process does not start when you expect it to
• Blueworx Voice Response windows start without being selected
• The system runs extremely slowly
• Blueworx Voice Response telephony activity is unexpectedly disrupted
• Blueworx Voice Response cannot access the printer
• Blueworx Voice Response is not accumulating call detail records
• Frequent “without sending detach” messages
• Blueworx Voice Response does not shut down
• Screen is blank or frozen while Blueworx Voice Response is running
• Alarm graphic turns yellow or red
• Applications and operations keywords turn gray
• Channel available indicator turns red independently
• Telephony problem without an alarm indicator.
• Licenses are not granted
• The system configuration GUI crashes when being closed
• /dev/systrctl1… message is displayed in Dtstatus.out
• File db2diag.log increases up to the AIX system limit
• Blueworx Voice Response VRBE OutOfMemory error