When you select Immediate Shutdown or Quiesce Shutdown from
the Operations menu and the system does not shut down correctly,
check the following:
- Have you waited long enough?
- When the system is very busy, it might take a few minutes for it to
shut down, especially if you requested a Quiesce Shutdown.
- Is NODEM or OAM running?
- Unless the processes that respond to the shutdown request are running,
the system cannot shut down. To find out whether NODEM and OAM are running,
type ps -ef | grep NODEM and press Enter. Assuming
NODEM is running, type ps -ef | grep OAM and press Enter. If one or the other is missing, stop Blueworx Voice Response manually. Refer to Blueworx Voice Response for AIX: Installation and follow the procedure that describes how to correct an
incorrect display name to stop the running processes.