Creating and managing application objects

To implement a voice response service using Blueworx Voice Response, you need to create a number of objects. This section introduces the concept of a voice application and its constituent objects, and tells you how to create, manage, and distribute applications and objects.

(The object types and their role in the application are introduced in more detail in Overview of application objects.)

This section contains the following sections:

What are application objects?
To create a voice response service, you need to create (or import) a number of objects of various types:
Managing application objects efficiently
All application objects in the Blueworx Voice Response system must be in one and only one application.
Using the applications and application windows
There are several ways of doing many of the tasks described in the following sections. The procedures describe the simplest way, using the mouse to single-click, double-click, or drag-and-drop. Most tasks are also available from one of the pulldown menus on the menu bar, and from the object popup menu.
Discovering what applications and objects are in the system
Before you start, see the note on Using the applications and application windows.
Editing and testing application objects
You can do most of the work involved in implementing a voice response service from the Application window.
Creating an application
Before you start, see the note on Using the applications and application windows.
Exporting an application
To distribute a voice application to other systems, or to make a backup copy of the application, you need to export all the objects that comprise the application. The export process involves the creation of an export file, in which all the objects in the application are packaged. It is then up to you to send the file to another system by any suitable method.
Exporting one or more objects
Although the recommended methods of export are full export and delta export of an application (see Exporting an application), partial export of one or more objects is also available if necessary. To preserve the integrity of your applications, however, partial export is not recommended.
Importing application objects
You can import any file that was exported from a Blueworx Voice Response system using any of the following methods. You can also import all the files that are supplied with Blueworx Voice Response as import files (file names ending in .imp).
Migrating from an earlier release of Blueworx Voice Response for AIX
As described in the Blueworx Voice Response for AIX: Installation information, there are two methods of migrating applications:
Frequently asked questions
Here are some frequently-asked questions:
Moving objects from the default or user applications
If you have just migrated from Blueworx Voice Response for AIX Version 6.1, or for some other reason all your objects are in either the Default application or the User application, you may find it more convenient to sort them out into application “packages” (for reasons, see Managing application objects efficiently).
Deleting an application
Before you do this, make sure that the application is not a prerequisite of any other application, and make sure that the objects in the application are not used by any other objects. You must first delete or move all the objects from an application before you can delete it.
The dtimport and dtexport commands
The dtimport and dtexport commands are fully compatible with the Import and Export options in the windows, but also enable you to:

Parent topic: The life cycle of a voice response service