Network problems

This section describes what to do when you find one of the following network problems:

• Blueworx Voice Response does not initiate outbound calls
• Blueworx Voice Response does not answer the phone
• Blueworx Voice Response receives no information from the exchange data link
• Blueworx Voice Response answers the phone with “technical difficulties”
• Telephone channel is hung
• No SNMP traps are being sent
• Blueworx Voice Response cannot access a remote 3270 host
• 3270 session is permanently disabled
• 3270 emulation does not work
• Telephony connection does not synchronize
• Cannot enable trunk
• DB2 does not start if the machine name is changed after DB2 is installed
• Resolving error_id 26001
• Removed for V6.1: TCP problem on AIX affecting WVR