When Blueworx Voice Response is
part of a network, it can send either all alarms or only the most
serious messages to an SNMP compliant manager, for example NetView
for AIX. Alarms are listed in Appendix B; the most serious are those
marked as alertable. By using Blueworx Voice Response’s own
SNMP sub-agent, you can send traps to an SNMP-compliant manager.
If some, but not all, messages are being received at the management
station check the following:
- Is Blueworx Voice Response configured
to make alarms alertable?
- To send all alarms, not only the serious ones, set the system
parameter Alarms - Make All Alertable in the Application Server Interface
group to “Yes”. Also, you can change individual alarm
messages to be alertable or not, as described in Blueworx Voice Response for AIX:
Managing and Monitoring the System.
When using the Blueworx Voice Response sub-agent
- Is the Blueworx Voice Response SNMP
sub-agent configured correctly?
- For the Blueworx Voice Response sub-agent
to send traps with Blueworx Voice Response alarms
to NetView for AIX,
it must be running and configured to send traps and not to use trap-directed
polling. In addition, the AIX SNMP daemon, snmpd, must be configured
to send traps to the NetView for AIX system.
For more information, see Blueworx Voice Response for AIX:
Configuring the System .
- Is NetView for AIX configured
correctly?
- For NetView for AIX to
recognize and forward traps from Blueworx Voice Response alarm
messages, it must be configured to do so. In Event Configuration in NetView for AIX,
the enterprise specific trap “1000001” (decimal) must
be configured for enterprise “directTalk6000”. In addition, NetView for AIX must
be configured to start its daemons that interface to AIX NetView Service
Point. For more information, see the NetView Entry for AIX:
User's Guide.