Connecting the Blueworx Voice Response end
Prerequisites
for a direct
connection
- A conventional EIA 232 (V.24) serial cable
long enough to connect the pSeries computer to
the HiCom
switch.
- An IBM Multiprotocol Communications Controller (or
an equivalent adapter
that supports bisynchronous serial communications).
Procedure for
a direct
connection
- Install the communications
adapter in a vacant expansion slot in the pSeries computer. For
details
of this procedure, see the instructions supplied with the computer
and with
the adapter.
- Connect one end of the serial cable to the adapter's
serial port.
- Connecting the switch end: Connect the
other end of the cable to
an LCU card in the HiCom 300 switch. Note that the port needs to be
configured
as an ACL port; for details, see the documentation supplied with the
switch.
Next step: If you need to install software,
go to Software installation.
After this you need to define the exchange data link to AIX, as described
in Defining an exchange data link to AIX.
Prerequisites
for an
indirect connection
- Two compatible modems.
- Cabling
as required to connect the two modems (for details, refer to the
modem manufacturer's instructions).
- Two HiCom modem cables,
long enough to connect one of the two modems to
the switch, and the other to the pSeries computer.
- An IBM Multiprotocol Communications Controller (or an equivalent
adapter
that supports bisynchronous serial communications).
Procedure for
an indirect
connection
- Connecting the Blueworx Voice Response end: Install
the communications adapter in a vacant expansion slot in the pSeries computer.
For details of this procedure, see the instructions supplied with
the computer
and the adapter.
- Use a HiCom modem cable to connect one of
the two modems to the adapter's
serial port.
- Connecting the switch end : Use the other
HiCom modem cable to
connect the second modem to an LCU card in the HiCom 300 switch, using
a converter
cable if necessary. Note that the port needs to be configured as an
ACL port;
for details, see the documentation supplied with the switch.
- Linking
the two modems: Connect and configure the two modems according
to the manufacturer's instructions.
Next step: If
you need to install software, go to Software installation.
After this you need to define the exchange data link to AIX, as described
in Defining an exchange data link to AIX.