Software installation

This section sets out detailed instructions for installing a new release of the Blueworx Voice Response software, or migrating from a previous release of the product:

Where to start?
In this section you will either be:
Archiving your reports and log files
When you use saveDT to back up your data, this saves all your archived reports and log files. If you want to also migrate your current report statistics and log files, you need to archive them first, before you start the migration process.
Exporting your application data from the old system
The following types of objects cannot be exported, so you need to use makesysb or saveDT if you want to backup these objects:
Starting the migration process
This procedure begins the migration process. The migration instructions provided in this information refer only to migration from Blueworx Voice Response Version 4.2. If you are upgrading to Version 6.1 from any earlier release, please contact your Blueworx representative for advice. Blueworx Voice Response Version 4.2 must be at fix level 4.2.0.499 or higher prior to migrating to Blueworx Voice Response Version 6.1.
Saving your current data
Use this procedure if you have decided to use saveDT to backup your data prior to migration (as described in Options for backing-up data prior to migration).
Preparing to migrate VoiceXML and Java applications
You should read this section only if you have existing VoiceXML or Java applications.
Setting up the AIX account (single system image only)
If you are installing Blueworx Voice Response on a standalone system, this section does not apply. Instead, go direct to Starting installation of Blueworx Voice Response.
Starting installation of Blueworx Voice Response
This section explains how to begin installing the Blueworx Voice Response software.
Setting up the AIX account (standalone system only)
Use this procedure whether you have just installed a standalone Blueworx Voice Response system for the first time, or have migrated from a previous release.
Installing PTFs for Blueworx Voice Response
To install PTFs:
Restarting AIX
AIX shuts down and restarts to make all changes take effect.
Creating the Blueworx Voice Response database
This procedure is used when you have installed Blueworx Voice Response for the first time. It creates the Blueworx Voice Response database tables, and loads the base application objects, such as state tables, system prompts and voice directories.
Updating the Blueworx Voice Response database
If you migrated to Blueworx Voice Response Version 6.1 from Blueworx Voice Response Version 4.2 you need to copy (migrate) the Blueworx Voice Response data from the old DB2 Version 8.1 database to the new DB2 Version 9.5 format as follows: