About this information

This information provides an overview of the Blueworx Voice Response voice processing system. It describes the functions that are available in the product, and can help you decide whether it satisfies your voice processing needs. When you have ordered Blueworx Voice Response, the information will be useful background reading for anyone who has to install or configure the product, provide system administration support, or design and write voice applications.

If you are a newcomer to Blueworx Voice Response, start with The benefits of voice applications, which tells you about:

• Voice processing with Blueworx Voice Response
• What Blueworx Voice Response applications do
• How Blueworx Voice Response applications work
• Using Blueworx Voice Response

If you are already using a previous level of either Blueworx Voice Response or DirectTalk for AIX, start with What’s changed in Blueworx Voice Response for AIX Version 6.1?, which tells you about the new functions and other enhancements that are available in this release.

If you are preparing for the installation of Blueworx Voice Response, read Planning to install Blueworx Voice Response, which includes information about:

• Connecting Blueworx Voice Response to the telephone network
• Setting up your System p5®, pSeries® or BladeCenter® computer, together with the associated voice processing hardware and software
• Configuring Blueworx Voice Response either to use VoiceXML applications with a Web server, or as a single system image (SSI), running state table applications.
• Configuring your Blueworx Voice Response systems
• Connecting Blueworx Voice Response to an SNA network

At the end of the information, there is a summary in the form of a planning checklist, together with a list of planning tasks and a summary of hardware and software prerequisites.