When first installed, Blueworx Voice Response can process
unto 480 telephone channels using VoIP. This number is further limited by licensing considerations.
VoIP configuration - why this way ? Due to Blueworx Voice Response's evolution first thru CAS telephony protocols then CCS telephony protocols, such as ISDN and SS7, its configuration has always been physical trunk/pack based.
Overview of the VoIP configuration process After installation and initial start Blueworx Voice Response for AIX is fully configured with 16 trunks, each of 30 channels of VoIP. So you have to decide what mortifications if any you wish to make to this configuration and decide whether you are going to have different applications to answer different calls, or whether all calls are to be answered by the same application.
Answering each call with an appropriate application Configuring Blueworx Voice Response so that the correct application can handle each incoming call is one of your most important tasks. So it is important to understand how Blueworx Voice Response answers each incoming call and chooses the application to handle it.