Importing and exporting voice segments

You can record voice segments on equipment other than an Power System computer and import your recordings to Blueworx Voice Response. You can also alter the format of the imported audio data, as required. You can export Blueworx Voice Response audio data to other systems.

To import audio data, you define a new voice segment, specify the source file and format for the data, then import the data and save it.

You can import audio data into an existing voice segment, with the following restrictions:

• If you try to import audio data into an existing voice segment of a differing format, Blueworx Voice Response displays a message to notify you that the formats differ and cancels the operation. Refer to Step 8 of the Import procedure for instructions about specifying the format of voice segments.
• If you import audio data into an existing voice segment of a differing compression, Blueworx Voice Response automatically converts the resulting segment to compressed format. If you want the segment to be uncompressed, you can specify this requirement when you save the segment.

To export a voice segment, open the segment, specify the target file and format for the audio data, then export the data.