When the hardware is receiving a loss of signal or
other network alarm, which can be displayed by using the DTTA_alarms
utility from the $VAE/tools directory (see Running diagnostics on the DTTA, check the following:
- For T1, are the switch and Blueworx Voice Response configured
correctly for the T1 Line Code and T1 Framing Mode?
- For T1 line code and framing mode values for different signaling
protocols, see the table in Blueworx Voice Response for AIX:
Configuring the System. Your telephone provider can help you
verify these parameters.
- Is the trunk in service?
- Blueworx Voice Response neither
sends nor receives signals on a trunk until you activate the trunk,
by assigning the status InService. When
the pack is not enabled or in service, all the LEDs are on.
Use
the System Monitor to put the trunk InService.
For more information, see Blueworx Voice Response for AIX:
Configuring the System.