Red errors are issued for all fatal problems and yellow (warnings) and white (information) errors for any problems that may cause future failures or for information purposes.
The errors are issued as standard custom server errors in the range 20500 to 20504. The IBM_Trombone_Custom_Server error title and ID are shown in parameters 1 and 2 of the standard custom server errors. The error IDs have the form TROMBONEnnn.The remaining parameters contain information specific to the particular error.
With any of these errors, if you have followed the suggestions in the User Response, and you are unable to solve the problem, contact Blueworx Support. When you call, have details of any errors, your system setup, and details of the conditions that cause the problem. An AIX system trace taken when the problem occurs may also be required. Before taking the trace, set the -d option in the custom server. For more information on the command line options see the second on configuring the IBM_Trombone_Custom_Server in the Blueworx Voice Response for AIX: Designing and Managing State Table Applications.