Statistics data stays in the database until you delete it (as described in Managing reports, logs, archives, and statistics online).
Position |
Keyword |
sm_ccr Field |
Description |
---|---|---|---|
1 |
DAT |
TIME_STAMP |
The date and time when a call was received or made, expressed as yyyy.mm.dd hh:mm:ss. |
2 |
SYS |
ASI_NO |
A number that identifies the Blueworx Voice Response system. |
3 |
APP |
FIRST_STBL |
For state table applications, the name of the state table that was initially invoked (the top-level state table). For VoiceXML applications, by default, the name of the first VoiceXML dialog (without the .vxml suffix, up to a limit of 15 characters). This behavior can be modified to report “JavaApplication” by adding a setting of dtj.updatecdr=false to the dtj.ini configuration file, or if dtj.updatecdr is already present, by changing the the dtj.updatecdr setting in the dtj.ini configuration file to false. |
4 |
CLT |
IN_CALL |
A one-character code indicating whether a call was inbound (1) or outbound (0). |
5 |
CDN |
CALLED_NO |
A 19-character field containing the called number. |
6 |
CGN |
CALLING_NO |
A 19-character field containing the calling number. |
7 |
CLD |
DURATION |
Call duration in seconds. This is the length of time that elapses from when the caller or called party is connected to a voice application until either the application or the caller hangs up. |
8 |
CSD |
SETUP_TIME |
Call setup duration in seconds. This is the length of time that elapses from the detection of an incoming call until the caller is connected to a voice application, or the time that elapses from the beginning of outbound dialing until the called party answers. |
9 |
TNK |
TRUNK_NO |
The trunk that processed the call. |
10 |
CHN |
LINE_NO |
The physical channel on which the call was handled. |