Running multiple instances of the Cisco ICM custom server

In some scenarios, you may want to run multiple instances of the Cisco ICM custom server on the same Blueworx Voice Response system. In order to do this, the system should be started with only the –n and –g parameters as described in Custom server parameters. The parameter definition file then contains all the attributes that are required for the different custom server instances.

Note that in a multi-instance environment only a single instance may be configured to use the Java and VoiceXML environment—multiple Java instances are not supported. The format of this file is similar to the attributes that you specify on the command line, however the instance number must also be specified for each parameter. For example, to specify the debug level for an instance, the file would list –d <instance number> <debug level>. Below is an example definition file:

-d11
-d20
-d31
-f1/home/dirTalk/current_dir/ca/GeoTel_dir/services1.def
-f2/home/dirTalk/current_dir/ca/GeoTel_dir/services2.def
-f3/home/dirTalk/current_dir/ca/GeoTel_dir/services3.def
-B11
-B22
-B33
-K1
-K2
-K3
-U1
-U2
-U3
-V1
-V2
-V3
-W1
-W2
-W3
-X1
-X2
-X3
-Y1
-Y2
-Y3
-Z1
-Z2
-Z3