Every window in the Blueworx Voice Response user
interface has a help button or a help menu. The help gives you a brief
explanation of the contents of the window and how to use it.
- Always select help when a pop-up dialog displays an error or warning
message you don't understand. The help provides a little more
explanation.
- Select help in the parameter windows in System Configuration,
if you need an explanation of the parameter. (This information is
also included in Blueworx Voice Response for AIX:
Configuring the System.)
- Select help, in other windows if you cannot remember what to do. If, however, you are new to the
system, or trying something for the first time, you will probably find that the more detailed
product documentation is more useful. The product documentation contains a lot of
background information that makes it easier to understand new concepts and terminology.
In addition, on-line explanations are available for all the alarms
displayed in the System Monitor Alarms window. To view these explanations,
select the message in the Alarms window (see Blueworx Voice Response for AIX:
Configuring the System for details.) The explanations are also
listed in Blueworx Voice Response messages identified by number.