Blueworx Voice Response messages identified by number

The Blueworx Voice Response error messages are listed in numerical order by error_id, and are grouped by module area. For example, numbers 1 through 4999 are reserved for messages issued by the Session Manager/CHP (channel process) modules. Any message with an ID number between 1 and 4999 is therefore generated by the session manager/CHP software.

Table 1 lists the numbers that are reserved for use by each component. The rest of this appendix lists the messages in order by component. Each message includes an explanation of the condition, followed by any actions you can take to solve the problem.

Each message also includes the message severity and destination. The destinations include Log (the Blueworx Voice Response error log), System Monitor, and Alertable. For more information on the severity levels and destinations, see Introducing the Blueworx Voice Response alarm messages.