System configuration and management

This section tells you about the configuration database and more specialized installation and configuration tasks, such as setting up a network of nodes or configuring voice response nodes to support languages other than U.S. English, telephony, speech recognition, and text to speech:

• About the configuration database
• About the HostManager
• Managing a single voice response node
• Managing a network of nodes
• Adding a new voice response node to the plex
• Setting up an application node
• Adding telephony capability
• Configuring the listening socket queue size
• Adding speech technology

You also need to refer to the documentation provided with the base Blueworx Voice Response for AIX system for information about tasks such as:

• Configuring and monitoring trunks and channels (or telephone lines)
• Configuring and monitoring system resources such as CPU load and channels in use
• Collecting call statistics
• Responding to alarms raised on the Blueworx Voice Response system.

Attention: Before starting the Java and VoiceXML environment on Blueworx Voice Response for AIX , ensure that you start the Java and VoiceXML environment before activating the channels.

Attention: Before stopping the Java and VoiceXML environment on Blueworx Voice Response for AIX , ensure that you take the channels out of service before terminating the WebSphere Voice Response Java and VoiceXML Environment. If you do not do this, an Unexpected socket termination message may result if the environment is terminated while a call is in progress.