Message destinations

Every error message that Blueworx Voice Response generates has three potential destinations:

  1. The Blueworx Voice Response error log
  2. Alerts logged in the AIX error log or set as SNMP traps
  3. The Blueworx Voice Response alarms console (viewed using System Monitor or the ASCII console)

All error messages are recorded in the Blueworx Voice Response error log. Some of the messages are also alertable to a remote manager, either via the AIX error log or via SNMP, or sent to the Blueworx Voice Response alarms console. The information about each message in Blueworx Voice Response messages identified by number includes the destination. For details of how to configure Blueworx Voice Response to send alertable errors to NetView/390 or NetView for AIX via the AIX error log or SNMP traps, see Blueworx Voice Response for AIX: Configuring the System.

You can look at messages in the error log, using a text editor. The error log includes complete information about a message.

Blueworx Voice Response for AIX: Configuring the System describes how to use the System Monitor to review a message. The System Monitor displays complete information about a message, including the explanation and user response as shown in Blueworx Voice Response messages identified by number.