Blueworx Voice Response messages identified by number

This section lists the Blueworx Voice Response error messages.

The Blueworx Voice Response error messages are listed in numerical order by error_id, and are grouped by module area. For example, numbers 1 through 4999 are reserved for messages issued by the Session Manager/CHP (channel process) modules. Any message with an ID number between 1 and 4999 is therefore generated by the session manager/CHP software.

Table 1 lists the numbers that are reserved for use by each component. The rest of this appendix lists the messages in order by component. Each message includes an explanation of the condition, followed by any actions you can take to solve the problem.

Each message also includes the message severity and destination. The destinations include Log (the Blueworx Voice Response error log), System Monitor, and Alertable. For more information on the severity levels and destinations, see Introducing the Blueworx Voice Response alarm messages.

Table 1. Message numbers generated by each software component

Starting number

Component name

1

Session Manager/CHP

5001

DBSM (database server) return codes

10001

NODEM (Node Manager)

11001

STPD (State Table/Prompt Directory)

12001

VAE (General Blueworx Voice Response)

13001

LUM (License Use Management)

14001

SMSI (Simplified Message Service Interface)

15001

CACHE (Cache Manager)

16001

DBIM (Internal Database Manager)

17001

DTNA

18001

VAD (Voice Application Development)

19001

ACL (Application Connectivity Link)

20001

CA (Custom Server)

21001

DTBE (Java and VoiceXML environment)

23001

SM_SRVR

24001

CTRL3270

25001

OAM (Operations and Maintenance)

26001

SNMP (Simple Network Management Protocol)

27001

SDI (Signaling Device Driver Interface)

29800

VoIP

30500

Timeslot Management

31001

Pack Configuration

32001

Signaling Interface

35000

SpeechServer custom server

DTJ

Java and VoiceXML environment messages

JB000

Juke_Box custom server

TROMBONE000

IBM_Trombone_Custom_Server

Message

VXML messages