Using auto restart

When Blueworx Voice Response stops suddenly and abnormally, some information may be lost. Even with auto restart turned on, Blueworx Voice Response might not be able to start correctly. If you have trouble restarting Blueworx Voice Response, use the information in Problems with starting Blueworx Voice Response.

The automatic restart capability is enabled by default when the software is installed. Use the following procedure to disable automatic restart.

Start

  1. Turning auto restart off : Log on to AIX as root, if you are not logged on already.
  2. Type the following command and press Enter: 
    rmitab "dtauto"

Blueworx Voice Response will not automatically restart if AIX terminates abnormally.

Use this procedure to enable automatic restart if it has been disabled.

Start

  1. Turning auto restart on: Log on to AIX as root, if you are not logged on already.
  2. Type the following command and press Enter: 
    lsitab dtauto
  3. If the dtauto line is not found, type the following command (all on one line) and press Enter: 
    mkitab "dtauto:2:once:/usr/lpp/dirTalk/tools/vaeinit.pre
>/dev/console 2>&1 #Autostart Blueworx Voice Response"

Blueworx Voice Response will automatically restart if AIX terminates abnormally.

When Blueworx Voice Response restarts automatically, the Blueworx Voice Response processes start and run. The console displays informational messages, and the error log contains a message reporting that the system was restarted automatically. However, the AIXWindows manager is not a Blueworx Voice Response process. The automatic restart process does not start AIXwindows or any of the Blueworx Voice Response AIXwindows-dependent processes.

Start

  1. Restarting the Blueworx Voice Response windows: Log on as dtuser from an aixterm window.

    The system displays the following menu:

                Blueworx Voice Response User Login
      1) Start Blueworx Voice Response Processes
  2) Do Not Start Blueworx Voice Response 
  Enter choice (or <ENTER> for option list)
  2. Type 1 and press Enter.

    The Blueworx Voice Response Logon window is displayed.

Next step: You can now log on as described in Starting Blueworx Voice Response.

Parent topic: Restarting Blueworx Voice Response