Having looked at
the kinds of services that Blueworx Voice Response provides,
this section
now describes the voice applications you can write to take advantage
of those
services.
You can design voice applications
to answer inbound calls and interact
with callers, or make outbound calls and interact with the called
party. Your
voice applications can also:
- perform calculations
- read and retrieve information
from databases
- update databases
- communicate information
by speaking it back over the telephone
- let callers leave a
message
- invoke other applications
- transfer callers
to a human operator