A signaling process manages an external signaling device that controls or monitors telephony channels. The signaling process is responsible for all device-specific signaling and for passing information to Blueworx Voice Response about the state of the telephony channels.
For example, when an incoming call is detected, the signaling process notifies Blueworx Voice Response. The signaling process can also receive requests from Blueworx Voice Response and control its device to perform these. For example, Blueworx Voice Response can use a signaling process to make outgoing calls on behalf of applications.