Recommended requirements

To run a Blueworx Voice Response voice application in production, you need at least the recommended configuration that is shown in Table 1 below.

Table 1. Recommended configuration for Blueworx Voice Response.
This table describes for different system factors, the minimum configuration recommended.
Item	Minimum configuration
Platform	Power 6 model 520¹ with 2 x 4.7GHz processors.
RAM	4 GB
Storage	10 GB hard disk space
Installation Media	CD-ROM drive.
Display	1024 x 1280 color display
Keyboard	101-key keyboard
Mouse	pSeries computer mouse (3-button mouse)
Voice Processing	DTNA
Software	Refer to Blueworx Voice Response Installation.
DTNA Voice over IP is supported on all Power 6 systems. At least two processors or processor cores are strongly recommended, unless the number of channels in use is low (for example, under 30).

The configuration shown in Table 1 allows you to run an application with the following characteristics:

A simple VoiceXML application
Little or no voice messaging
Local database
Small voice segments
Compressed voice segments only
Voice segments recorded over the telephone
No speech recognition
Between 1000 and 1500 calls per day, 25% in the busy hour, with 1% blocking
Average call hold time of 60 seconds
12 telephony channels

If you add extra channel support (see Channel increments) you can run more than 12 channels.

If you add Communications Server for AIX to the software configuration, callers can access a database on a host computer, by using the 3270 data stream—this can be configured over both SNA and TCP/IP networks. In the minimum configuration, one 3270 emulation session per call is supported. For 3270 emulation, a faster CPU and more memory is required.

With Blueworx Voice Response, you can start with a small configuration and add extra capacity as your voice processing needs grow. To add more capacity for voice messaging or voice segments, provide speech recognition capability, or increase the number of lines you can support, you must add to the basic configuration shown in Table 1. Use the information in the following topics to select a configuration that meets your business needs.