Introducing Blueworx Voice Response

By bringing together your existing telephone network, business logic servers, and data communications network, voice processing with Blueworx Voice Response enables you to provide customers with the information they need via the telephone.

This diagram shows that a voice processing system comprises a telephone network, a voice processing component (such as Blueworx Voice Response), a business object server or web server, and a data communications network.

The basic Blueworx Voice Response voice processing system comprises:

The first part of this information describes the benefits of Blueworx Voice Response voice processing to a business, what the product's main functions are, and how they work.