Recording calls in CCXML

Recording calls in CCXML

CCXML supports two types of call recording - using SIP to create a recording session with a third party or recording the audio sent and received by the DTNA (our VoiceOverIP adapter) and using HTTP-POST to send that recording wherever the user wants it to go.

To read more about using SIPREC in CCXML, click here

To read more about using the internal call recording feature of CCXML, click here