Some types of problems do not involve a failing component. But for problems that do, it is important to find out which part of Blueworx Voice Response is not working correctly.
Try to identify more precisely where the problem is. If one of the symptoms is an error message, for example, the number of the error message can help you identify where the problem originates. Or, if the problem is with a voice application, the component of the application that is failing can help identify what part of the software is not processing correctly.