When a voice application does not start when called, check the following:
- Are the associated state tables and prompts validated?
- Before a voice application can start, the state tables and prompts used
by the application must be validated. Use the State Tables option
from the Development menu to open the application’s state tables
and prompts and make sure that the Validated field displays Yes. If not, select File then Validate for each object
that needs to be validated.
For more information about validating and modifying
state tables and prompts, see Blueworx Voice Response for AIX: Application Development using State Tables.
- Is the main state table identified in the application profile
State Table field?
- The application profile that is retrieved in response to an incoming
call must identify the state table that starts the voice application. Use
the Application Profile option on the Configuration menu
to open the application profile and check the State Table field.
For more information about defining and modifying application profiles, see Blueworx Voice Response for AIX: Configuring the System.