DB2 return codes

The return codes in Table 1 are generated by database access routines and recorded in the errno value in the errorlog entry.

If an errno value is not described here, check the AIX errno value for a description of the error, and contact Blueworx Support if necessary.

If while creating or restoring the Blueworx Voice Response database or starting Blueworx Voice Response you see a DB2 error not listed in Table 1, try recycling Blueworx Voice Response. Shutting down and restarting the system can make temporary problems disappear. If you still experience DB2 errors after this, contact Blueworx Support.

Table 1. DB2 return codes

SQL code

SQLSTATE

Explanation

User response

-0001

not applicable

A database function failed because the database was not connected or had been disconnected.

The DB2 server may have been stopped manually, make sure it is running and restart Blueworx Voice Response. If the problem persists, contact Blueworx Support.

-0968

57011

One of the file systems containing the Blueworx Voice Response DB2 database is full. The transaction or request failed.

Make sure that your file systems have enough free space, then retry the operation.

-3006

not applicable

This error can occur when exporting or importing Blueworx Voice Response application data using either the Application Manager or the command line utilities. The most likely cause is that there is not enough space in the file system to write the SQL message file.

Make sure that the file system containing the $DB directory has enough free space, then retry the operation.

-10018

not applicable

This error occurs when exporting Blueworx Voice Response application data using either the Application Manager or the command line utilities and there is not enough space in the file system to create the exported data.

Make sure that the file system containing the $DB directory has enough free space, then retry the operation.

1032N

57019

The database manager has not been started. The Blueworx Voice Response database cannot be created and Blueworx Voice Response cannot be started until the database manager has been started.

The database manager needs to be started. You can either:

  • Restart the Power System; the database manager should start automatically, or,
  • Log in as root and key the following commands to start the database manager:
    cd /usr/lpp/dirTalk/tools
    .  ./vae.setenv
    su - $DBINSTANCE "-c db2start"

You can then start Blueworx Voice Response. If the problem persists, contact Blueworx Support.