23009

SMSERVER discarding statistics messages

SMSERVER could not open one or more vital files. As a result SMSERVER cannot process any messages it receives from other parts of the system and is discarding them. This means that ALL statistics information is being discarded, and the functions in the Call Information window will not function correctly. The parameter below indicates how many messages have been discarded since SMSERVER started. This message will be repeated periodically as more messages are deleted. This should not affect the operation of the rest of Blueworx Voice Response.

Other errors in the Blueworx Voice Response error logs will identify which files SMSERVER could not open. Correct these errors and restart Blueworx Voice Response. If the problem persists, contact Blueworx Support.

Severity

Red

Destination

Log, System Monitor, Alertable