17981

Cable with unknown ID installed in telephony adapter

The cable installed in the adapter has an unknown type. The unknown cable prevents Blueworx Voice Response determining whether the trunk should be configured as T1 or E1. Possible causes of the problem are: - Your cable is bad (the one that plugs into the adapter) - You have made the cable with an incorrect ID - The connector on your adapter or the card itself is bad

Replug the cable. Replace the cable with a known good T1 or E1 cable. If the problem persists, contact Blueworx Support for assistance.

Severity

Red

Destination

Log, System Monitor, Alertable