17950

Configuration method failed to find data in ODM

As part of the Blueworx Voice Response startup procedure, several hardware devices are configured. To configure a device, the configuration method for that device is used. The configuration method needs to access ODM to find parameters with which the device should be configured. It uses an SQL-like query language to get the information needed, using the odm_get_first system call. This call failed. The I/O subsystem cannot use this device.

Backup the error log. Try restarting the Power system unit. If the problem persists, use the odmget <ODM_class_name> call to dump the contents of ODM to a file, and send this with the error log to Blueworx Support.

Severity

Red

Destination

Log, System Monitor, Alertable