14031

SMSI: invalid MWI number length

The length of the MWI number received from the signalling library did not equal the MWI Number Length parameter. It is invalid. The error parameters indicate the expected number length, whether padding is enabled, the padding character, and the actual MWI number received before any of the padding characters are added.

Check that the numbers sent by the switch are consistent with the configuration configuration parameters for Calling Number. If the configuration appears to be correct, contact Blueworx Support and give them: - Details of your configuration for the Exchange Data Link. - A copy of the error log showing one or more examples of this error condition. - A system trace covering a complete MWI request that generated this error. You can generate MWI requests either from a State Table application that stores a voice message, or from a custom server that sends a request to the Signalling Library. - If you are using the padding facility for numbers, give brief details of the numbering system you are using for your telephony setup (minimum length number, maximum length number, and the padding character if numbers are padded to a constant length).

Severity

Yellow

Destination

Log, System Monitor