Checking the tasklist.data file

The tasklist.data file lists the Blueworx Voice Response component processes. When the system starts, it starts the processes listed in the file. If one of the processes is missing from the file, or is commented out (preceded by a pound sign (#)), the system does not start that process. If the entire file is missing, the system does not start at all.

The tasklist.data file needs to be stored in the directory specified by the $SYS_DIR variable for the Blueworx Voice Response AIX account.

Attention

Make sure that there are no trailing space characters on any of the entries in this file.

Example entries in the tasklist.data file:

A 20 DTSNMPD_START 1
B 20 DBIM
A 20 LRS
A 20 OAM
A 20 DBHEALTH
A 20 SDI 2
A 20 VAGIO
A 20 STATEM
A 20 PROMPTM
A 20 CACHEM
H 20 STPDSERVER
H 20 VAGSERVER
H 20 SGAMSERVER
H 20 UPSERVER
H 20 UDSERVER
A 20 CHPM
H 20 DTBEMGR
A 20 CHP
H 20 SCRSERVER
H 20 SMSERVER
H 20 XREFSERVER
H 20 SLDAEMON 2
H 20 CA_CNTL
H 20 CTRL3270 3
A 20 SMSI 4
A 20 ACL 5
H 20 TSLOT
H 20 MWISERVER
H 20 check_2btfax
Note:
  1. The entry DTSNMPD_START is inserted when you use the DTsnmpd.cfg script (refer to the Blueworx Voice Response for AIX: Installation information). It should be the first entry, so that the snmp daemon is started before anything else and does not miss any alarms that may occur.
  2. Normally, the tasklist.data file should contain an entry for the SLDAEMON and SDI processes. If you are running Blueworx Voice Response without a digital trunk adapter (for instance, to develop applications), you can remove these entries (or precede them with a #) to avoid messages telling you that you are running without telephony hardware.
  3. The CTRL3270 entry is inserted when you install the 3270 option.
  4. The SMSI entry is required for an SMDI, SMSI, or VMS data link.
  5. The ACL entry is required for an ACL data link.

Procedure

Use this procedure to review the contents of the tasklist.data file, to make sure that there is only one file and that it is stored in the correct directory. This procedure assumes you are using the vi editor. If you are using a different editor, substitute the appropriate commands for the vi commands.

Start

  1. Log on to the Blueworx Voice Response AIX account (normally dtuser) or, if you are already logged on as root, reset the environment (refer to the Installation information).
  2. Enter the following command and press Enter:
    cd $SYS_DIR
  3. Reviewing the contents of the file: Edit the tasklist.data file.
  4. Check the file to make sure it contains all the entries you require (see Example entries in the tasklist.data file).
  5. If an entry is missing, add it to the file.
  6. If you have changed the file, make sure you save it with your changes.
  7. Removing duplicate files: Now, you need to make sure there is no tasklist.data file in the Blueworx Voice Response binary directory. Type the following command and press Enter:
    cd $VAEBIN
  8. Type the following command and press Enter:
    ls

    The system displays a list of the files in the binary directory.

  9. If there is a file in the list called tasklist.data, delete it.