The sm_term table holds the information used to produce the Termination
report.
Table definition
sm_term:
system_name varchar(15),
appl_name varchar(15) not null,
state_label varchar(15),
appl_hups int,
caller_hups int,
total_calls int,
time_stamp timestamp
- appl_hups
- Number of hang-ups originated by application.
- appl_name
- Value of first_stbl in sm_ccr.
- caller_hups
- Number of hang-ups originated by the caller.
- state_label
- Value of last_state_label in sm_ccr.
- system_name
- The Blueworx Voice Response system to which the data applies.
- time_stamp
- A 24-hour time period (date and time).
- total_calls
- Total calls processed by the application.