Removing Blueworx Voice Response

In some circumstances, you may need to remove Blueworx Voice Response completely from the system. If you do, follow the procedure in this appendix.

Note: If your Blueworx Voice Response system is configured as a single system image (SSI), you must unconfigure it before you can remove Blueworx Voice Response. For information on how to remove a client or a server from a single system image, see the Blueworx Voice Response for AIX: Configuring the System information.

Start

Log on to AIX as root. If you are already logged on as root, reset the environment by typing the command:
```
. /usr/lpp/dirTalk/tools/vae.setenv
```
Leave a space between the period and the slash before usr.
Removing the database: Type the following command and press Enter:
```
cd /usr/lpp/dirTalk/tools
```
Type the following command and press Enter to shutdown Blueworx Voice Response:
```
DT_shutdown
```
Type the following command and press Enter to delete the database files:
```
DTdatabase -d
```
Removing the DB2 instance: Before performing the following steps it is advisable to create a backup image of your system. You should shutdown Blueworx Voice Response and use the mksysb command to create the backup image. See AIX: Installation Guide, for further instructions.

Type the following commands, pressing Enter after each one:

su - dtdbbvr
db2 force applications all
db2 terminate
db2stop
exit
/opt/IBM/db2/V10.5/instance/db2idrop dtdbbvr

leaving a space immediately before dtdbbvr.

Type the following command to remove the dtdbbvr user id:
```
rmuser dtdbbvr
```
Type the following command to remove the dtdbbvr directory:
```
rm -rf /home/dtdbbvr
```
Removing Blueworx Voice Response: Type the following command and press Enter:
```
smitty install_remove
```
The system displays the Remove Installed Software menu.
Press F4 to list the software.
If any of the following filesets are listed, select them:
```
dirTalk.DT.xxx
```
where xxx represents any characters.

All other Blueworx Voice Response filesets will be automatically removed.
For PREVIEW only? select no.
For REMOVE dependent software? select yes.
Press Enter.
Press Enter again to confirm.
The system removes the software. This can take a few minutes.
Review the output.
Look for the /home/dirTalk and /var/dirTalk directories. If they contain any files you want to keep (for example, custom server files or log files), copy the files to another directory. Remove the dirTalk directories using the following commands:
```
cd /home
```
```
rm -rf dirTalk
```
```
cd /var
```
```
rm -rf dirTalk
```
```
cd /var/adm/ras
```
```
rm -rf dirTalk
```
Removing the DB2 filesets: If you are not using DB2 for any other products other than Blueworx Voice Response, you should now remove DB2. If you are using DB2 for other products you must have a licence for DB2 as the Blueworx Voice Response licence is not valid when the product has been removed.
To remove DB2, ensure that DB2 is no longer running and if not, type:
```
/opt/IBM/db2/V10.5/install/db2_deinstall -a
```
and press Enter
Removing the Blueworx Voice Response AIX account: Make sure that you do not have any user data that you have created remaining on you system.

Type the following commands and press Enter:

cd /var 
    find . -user dtuser -type f -exec rm {} \;
    find . -user dtuser -type d -exec rm -rf {} \;
    cd /tmp
    find . -user dtuser -type f -exec rm {} \;
    find . -user dtuser -type d -exec rm -rf {} \;
    cd /opt
    find . -user dtuser -type f -exec rm {} \;
    find . -user dtuser -type d -exec rm -rf {} \;
    cd /home
    rm -rf dtuser
    rm -rf dirTalk
    find . -user dtuser -type f -exec rm {} \;
    find . -user dtuser -type d -exec rm -rf {} \;

If you have set up your own AIX account for Blueworx Voice Response type your account name in place of dtuser.

Type the following commands and press Enter:

rmuser dtuser
    rmuser dtdbbvr
    rm -rf /home/dtdbbvr

Next step: Shut down and restart AIX, using the shutdown -Fr command.