The system does not start at all

If the system does not start at all, the Blueworx Voice Response system parameter files may be corrupted. If you restore the values that were supplied with Blueworx Voice Response, you will be able to start the system. You can then change any inappropriate values to suit your requirements.

Alternatively, if you have your own backup version of the system parameters, you can restore that version.

Restoring the default system parameter values

Use this procedure to restore the default system parameter values for Blueworx Voice Response.

Start

Log on as dtuser or, if you are already logged on as root, reset the environment (see Setting the Blueworx Voice Response environment).
Restoring parameters to their default values: To restore the default values, type the following command and press Enter:
```
cp $SYSPARM_DIR/rd.data.orig $SYSPARM_DIR/rd.data
```

You have now restored the parameter values that were supplied with Blueworx Voice Response, and you should be able to start the system. It is important that dtuser owns the restored files. If it does not, refer to the AIX documentation for information on changing access permissions.

When you have successfully started Blueworx Voice Response, you can change any system parameters to suit your requirements.

Restoring a backup version of the system parameters

Use this procedure to restore a backup version of your system parameters.

Start

Log on as dtuser or, if you are already logged on as root, reset the environment (see Setting the Blueworx Voice Response environment).
Restoring parameters to their configured values: To restore a different set of values, type the following command and press Enter:
```
cp $SYSPARM_DIR/yourfilename $SYSPARM_DIR/rd.data
```
Make sure you specify the backup file that contains the correct parameter values.

You have now restored your parameter values from a backup version. It is important that dtuser owns the restored files. If it does not, change the access permissions.

Now try to start the system. If you have any problems, it may be better to restore the parameter values supplied with this release (see Restoring the default system parameter values).