Checking the tasklist.data file

The tasklist.data file lists the Blueworx Voice Response component processes. When the system starts, it starts the processes listed in the file. If one of the processes is missing from the file, or is commented out (preceded by a # sign), the system does not start that process. If the entire file is missing, the system does not start at all.

The tasklist.data file needs to be stored in the directory specified by the $SYS_DIR variable for the Blueworx Voice Response AIX account.

Attention: Make sure there are no trailing space characters on any of the entries in the file.

Entries in the tasklist.data file:
N 20 codecinit
N 20 DTSNMPD_START 1
N 20 DBIM
N 20 OAM
N 20 DBHEALTH
N 20 SDI 2
N 20 VAGIO
N 20 STATEM
N 20 PROMPTM
N 20 CACHEM
N 20 STPDSERVER
N 20 VAGSERVER
N 20 SGAMSERVER
N 20 UPSERVER
N 20 UDSERVER
N 20 CHPM
V 20 DTBEMGR
N 20 CHP
N 20 SCRSERVER
N 20 SMSERVER
N 20 XREFSERVER
N 20 SLDAEMON 2
N 20 CA_CNTL
N 20 CTRL3270 3
N 20 SMSI 4
N 20 ACL 5
N 20 TSLOT
N 20 MWISERVER
N 20 REGISTER
Note:
  1. The entry DTSNMPD_START is inserted when you use the DTsnmpd.cfg script (see Installing SNMP support). Note that it should be the first entry, so that the snmp daemon is started before anything else and does not miss any alarms that may occur.
  2. Normally, the tasklist.data file should contain an entry for the SLDAEMON and SDI processes. If you are running Blueworx Voice Response without a digital trunk adapter (for instance, to develop applications), you can remove these entries (or precede them with a #) to avoid messages telling you that you are running without telephony hardware.
  3. The CTRL3270 entry is inserted when you install the 3270 option.
  4. The SMSI entry is required for an SMDI, SMSI, or VMS data link.
  5. The ACL entry is required for an ACL data link.

Procedure

Use this procedure to review the contents of the tasklist.data file, to make sure that it lists the required processes. You also need to ensure that there is only one file and that it is stored in the correct directory.

Start

  1. Log on to the Blueworx Voice Response AIX account (normally dtuser) or, if you are already logged on as root, reset the environment (see Setting the Blueworx Voice Response environment).
  2. Enter the following command and press Enter: 
    cd $SYS_DIR
  3. Reviewing the contents of the file: Edit the tasklist.data file.
  4. Check the file to make sure it contains all the entries you require (see Entries in the tasklist.data file).
  5. If an entry is missing, add it to the file.
  6. If you have changed the file, make sure you save it with your changes.
  7. Removing duplicate files : Now, you need to make sure there is no tasklist.data file in the Blueworx Voice Response binary directory. Type the following command and press Enter: 
    cd $VAEBIN
  8. Type the following command and press Enter: 
    ls

    The system displays a list of the files in the binary directory.

  9. If there is a file in the list called tasklist.data, delete it.

Next step: Changing the maximum number of user processes.