Blueworx Voice Response is more than just the hardware and software components—when you buy Blueworx Voice Response, you also get system support. Part of this support is the online help and the documentation that comes with the system. In addition, Blueworx Voice Response includes a network of support resources, available up to 24 hours a day, 7 days a week (depending on your service agreement with Blueworx).
Your Blueworx software support center can help if you encounter an undocumented error message, for example, or if you have followed the instructions in the documentation and they have produced an unexpected result.
Blueworx support have access to additional product documentation and information based on the experiences other companies have had with Blueworx Voice Response. Beyond the support center are Blueworx technical experts, who are ready to provide you with assistance.