Summary of planning tasks

Table 1. Summary of planning tasks

Task

See

Estimating telephony traffic

Estimating telephony traffic

Calculating telephony traffic

Calculating telephony traffic

Determining blockage rate

Determining a blockage rate

Estimating number of channels required

Estimating the number of channels needed

Planning for switch configuration

Planning the switch configuration

Planning for software installation

Blueworx Voice Response software

Planning for hardware installation

Hardware requirements

Location planning (physical, environmental, and electrical)

Location planning

Estimating memory and storage requirements

Memory and storage planning

Planning to use speech recognition

Speech Recognition

Planning the network for access to remote information

Network planning for remote information access