Blueworx Voice Response does
not help only to handle inbound calls; it can also make outbound
calls. For example:
- A business can automatically call a customer to notify them
that their
order has been shipped and give an approximate arrival date.
- Passengers
on a flight could be notified of a change in schedule.
- A doctor's
office or clinic can place a call to a patient to confirm
an appointment.
- A survey could be conducted totally automatically.
You can easily automate your outbound applications to improve
customer
service, and introduce potentially revenue-generating applications.