TDM connection management helps to coordinate the making and breaking of time-division multiplex (TDM) connections between resources such as channels on packs, and channels on digital signal processor (DSP) adapters. Custom server subroutines allow you to write applications that exploit industry-standard time-division multiplex (TDM) bus (TDM bus) capabilities such as matrix switching, one-call fax, speech recognition, and text-to-speech.
In addition, TDM connection management also enables you to implement facilities such as tromboning: connecting a caller to an agent or other service, via Blueworx Voice Response. This type of connection can be used even when the switch does not support call transfer.