Mailboxes always belong to an application profile. Up to 10 mailboxes can
be activated on any one application profile. You can do this either in the
Application Profile window or by using the wvrapplprof and wvrmailbox commands. See Creating mailboxes for application use
What mailbox information does the application profile
include?
The application profile includes information that the voice application
and the system administrator can use to control the usage of the mailboxes.
The profile specifies, for example:
- How many mailboxes the application can use.
- What greeting the application plays to callers by default.
- A password for each mailbox.
- A referral telephone number at which the mailbox owner can be reached.
- What greeting the owner of a mailbox wants played to callers who reach
the mailbox when the owner has recorded more than one greeting.
- A status for the owner, which can also control which greeting is played.
- Whether a mailbox takes messages or only plays the owner’s greeting.
- The order in which messages are retrieved.
- Whether callers can leave and retrieve messages in any mailbox controlled
by the application or only in the current mailbox.
- Which set of prompts a caller accessing the mailbox should hear when the
application includes more than one set of prompts.