Using custom server subroutines

Blueworx Voice Response provides a library of subroutines that you can call from your custom server to interact with your Blueworx Voice Response system. These routines allow your custom server to exchange data with a state table, and to query and update voice data stored in the Blueworx Voice Response database.

This section covers the following topics:

• Initializing and terminating the custom server (see below)
• Interacting with a channel process
• Simulating events on the channel process
• Managing other custom servers
• Accessing the Blueworx Voice Response database
• Accessing voice channels directly
• Connecting channels using the time division multiplex (TDM) bus
• Logging errors
• Logging events
• Trace points

The custom server subroutines are described in Custom server subroutines.