Channel
Admin
A character string
TEST101
Specifies the code that the switch uses to identify this channel when it transmits information via the exchange data link about the call that is in process on this channel.
The length of the character string must be equal to the length specified by the Line Identifier Number Length parameter in the Exchange Data Link parameters group.
The formats of the line identifiers are different for the various exchange data links:
Each line identifier that is configured in the Blueworx Voice Response system must be unique and must be configured on the correct channel. Otherwise call information might be sent to the wrong channel, resulting in the call information either being sent to the wrong incoming call, or being lost.
You might have to ask your service provider to give details of all the line identifiers that have been set up on your switch. The numbers do not always follow a logical sequence from one channel to the next, so it is not safe to assume that the identifiers just increment from the first one.