Configuring a telephony pack starts at the Pack Configuration window, which displays the basic hardware and software setups for each pack that can be installed in your pSeries computer. The packs are numbered 1, 2, 3, and so on. See the Blueworx Voice Response for AIX: Installation information for more information about the way the packs are labeled.
If you intend to increase the number of channels you use on your system, check whether your Blueworx Voice Response license allows you to use the amount of channels that you are planning. If you are using trunks on a DTTA, check your DTTA trunk license.