Setting the country/region

This section tells you how to set the country/region.

1. From the Welcome window, select Configuration → Pack Configuration → Change.

   The Pack Configuration window opens.

   Figure 1. Pack Configuration window for DTNA configuration
   

   

   
   
2. The country/region for which Blueworx Voice Response is currently configured is shown to the right of the Country/Region button at the top of the window. If the country/region is not correct, click this button.

   The Country/Region window opens.

3. If the name of your country/region is displayed in the list:
   1. Select the required country/region.
   2. Click OK to confirm your selection.
4. If the name of your country/region is not displayed:
   1. Select Other (E1) or Other (T1) as appropriate for your telephony system.
   2. Click OK to confirm your selection.

      The selected CAS type is displayed at the top of the Pack Configuration window.