Configuration
- Do I need to restart Blueworx Voice Response after making changes to Pack Configuration?
- For most changes made to Pack Configuration it is necessary to restart Blueworx Voice Response.
- I keep making changes in the Pack Configuration window but
the changes are not being saved. Why not?
- Before selecting File → Save, ensure that you have checked the boxes on the left side of the
packs to which you have made configuration changes.
- Why am I unable to select the packs in the Pack Configuration
window?
- Check that your Blueworx Voice Response configuration is compatible with the country/region
you have selected. For example, if the country/region is set to E1, the configuration
should match this. Use the dt_setowner command to change the
channel associated signaling setting.
- I want to open a configuration window (Pack Configuration or
System Configuration) in 'change' mode, but the 'change' option is non-selectable,
why is this?
- Check that you do not have another configuration window (Pack Configuration
or System Configuration) already open in 'change' mode. You cannot modify
both configuration windows at once.