Performance and other general problems

Telephony problem without an alarm indicator

Blueworx Voice Response can experience telephony problems that do not produce an alarm indicator on the digital trunk adapter. When the system is having such a problem, check the following:

Are you using a signaling process that you developed yourself?

Check that your signaling process is still running. Error 32011 in the error log indicates that a signaling process has terminated.

Use signaling interface tracing to check that your signaling process is still processing signaling interface primitives correctly. For information on tracing signaling interfaces, see Tracing the signaling interface.