Problems found while running voice applications
This section describes what to do when you encounter one of the following runtime problems:
Voice application does not start
Calls do not transfer
FileCache failures when running VoiceXML applications
VXMLParserPool::Parser created over capacity
Exceptions reported when a Java or VoiceXML application is started from a VRNode
Dial, MakeCall, or TransferCall actions behave unexpectedly
Get actions that use the telephone line do not execute
SendData or ReceiveData action does not provide expected results
Application fails attempting to play voice
Common problems with voice interrupt detection
Common problems with background music
Results of running an application are not as expected
Mailbox does not play recorded message
3270 server does not start
3270 server script fails
Custom server does not start
Blueworx Voice Response does not accept data from the caller's keypad
DTMF input is sometimes not recognized in a state table application
Blueworx Voice Response generates "unsupported language" error when running VoiceXML Application
Exceptions reported when a Blueworx Voice Response Java/VoiceXML application is started from VRNode
FileCache error on a Blueworx Voice Response VoiceXML 2.0 system with multiple application Nodes
Compression of voice messaging can result in poor quality audio
error_id 1 and error_id 25032 caused by an unsupported application design
Error on recordutterance with Nuance speech server
Text-to-speech audio in an application sounds like static
Timeout waiting for response from grammar compiler
Voice application does not start
Calls do not transfer
FileCache failures when running VoiceXML applications
Newly installed voice audio files not played by VoiceXML application
VXMLParserPool::Parser created over capacity
Exceptions reported when a Java or VoiceXML application is started from a VRNode
Dial, MakeCall, or TransferCall actions behave unexpectedly
Get actions that use the telephone line do not execute
SendData or ReceiveData action does not provide expected results
Application fails attempting to play voice
Common problems with hangup detection
Common problems with voice interrupt detection
Common problems with background music
Results of running an application are not as expected
Mailbox does not play recorded message
3270 server does not start
3270 server script fails
Custom server does not start
Blueworx Voice Response does not accept data from the caller's keypad
DTMF input is sometimes not recognized in a state table application
Blueworx Voice Response generates "unsupported language" error when running VoiceXML Application
Exceptions reported when a Blueworx Voice Response Java/VoiceXML application is started from VRNode
FileCache error on a Blueworx Voice Response VoiceXML 2.0 system with multiple application Nodes
Compression of voice messaging can result in poor quality audio
error_id 1 and error_id 25032 caused by an unsupported application design
Error on recordutterance with Nuance speech server
A VoiceXML application cannot record caller audio input.
Text-to-speech audio in an application sounds like static
Timeout waiting for response from grammar compiler
Parent topic:
Solving Blueworx Voice Response problems