29605

ISDN Layer 2 failure. No response from ISDN Layer 1 microcode.

The ISDN Layer 1 microcode on the PACK did not send a valid initialization message back to Layer 2. The trunk is not enabled. This may be caused by the wrong microcode being downloaded to the pack, or by an internal error.

On the Blueworx Voice Response logon screen, click Configuration, then Pack Configuration. The trunk parameters button should display ISDN. If it does not, click the button and set trunk signalling mode to ISDN. This ensures the correct ISDN Layer 1 microcode is downloaded. Check the pack configuration against the Installation information or Configuring the System information. Save any changes. Try to re-enable the trunk on which the error occurred. If this does not solve the problem, shut down and restart Blueworx Voice Response. If this does not solve the problem, shut down and restart the pSeries system unit. If none of the above is successful call Blueworx Support.

Severity

Red

Destination

Log, System Monitor